Website Design Cluster

Redesign, UX and conversion — for sites that aren't pulling their weight

A redesign without a diagnosis is a gamble. I find what's actually losing the leads, then decide whether to redesign, rebuild, or just fix the bits that matter.

15+ years experienceFree consultationNo contracts
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Redesign decision tree — four options at four price pointsThe four common scopes I quote against when a UK business owner asks for a website redesign. About half the redesign enquiries I get land on a cheaper scope after diagnosis.Redesign decision tree — four options at four price points1. UX fix
£400-£800
2. Landing
£600-£1,500
3. Redesign
£2,000+
4. Rebuild
£3,500+
Typical timeline 4-6 weeks end-to-end
Should you redesign? The four-option decision tree before paying for a rebuild.

Why most redesigns don't move the leads needle

Roughly half the redesign projects I'm asked to quote shouldn't be redesigns. The site itself isn't the problem — the SEO is, the content is thin, the conversion path is broken on one page, or the buyer profile has shifted and the messaging hasn't.

A redesign without a diagnosis ends up looking better and converting the same. Sometimes worse, because new design choices kill conversion patterns that were quietly working.

What I do instead: diagnose first, scope the fix, only redesign if redesign is the right answer.

The diagnosis I run before quoting a redesign

Free, thirty minutes, on a discovery call. I pull up:

  • Search Console data — impressions, clicks, position over 16 months. Where the drop happened, what fell, what's still ranking.
  • Your site — Core Web Vitals, mobile UX, schema, indexation, conversion path on the home and main service pages.
  • Your competitors — top three for the main service queries, what they're doing differently.
  • Analytics if available — sessions, conversions, bounce by landing page.

By the end of the call, I can usually tell you whether you need:

  • A full website redesign — visual + structural + SEO. From £2,000.
  • A landing page rebuild on the existing site — cheaper, sometimes solves the leads problem alone. £600-£1,500.
  • A technical SEO audit and on-page fixes — no redesign needed. From £500.
  • Ongoing maintenance — the site is fine, it just needs feeding.

I'd rather lose the redesign quote and recommend the cheaper fix than sell you a redesign that doesn't work.

Full redesign vs landing page rebuild vs ongoing maintenance

Three options at three price points:

ScopeBest forApprox price
Full redesignOutdated brand, broken IA, leads dropped, platform unmaintainableFrom £2,000
Landing page rebuildOne or two pages doing the heavy lifting, conversion broken on those£600-£1,500
UX fixes onlySite fundamentally fine, conversion path needs tightening£400-£800
Ongoing maintenanceSite is fine, needs updates and small tweaks£40/month

Don't overspend if you don't need to. The redesign is the right answer about 50% of the time among the people who ask for one.

UX improvements that pay back fastest

If the site doesn't need a full redesign, the highest-ROI UX changes are usually:

  • Move the phone number into the header. Click-to-call on mobile. Single biggest mobile conversion lever for service businesses.
  • Cut contact form fields to three. Name, phone or email, message. Anything more drops conversion.
  • State a starting price. "From £1,500" beats "Contact for a quote" by 20-40% on enquiry rate.
  • Add a sticky CTA bar on mobile. Scrolling visitors should always have one tap to your primary action.
  • Replace stock photography with real photos. Even mediocre real photos outperform polished stock.
  • Tighten hero copy. What you do, who for, where. Three to five lines max.
  • Add real testimonials with names. Not five-star ratings. Specific outcomes.

Most of these are part of the landing page rebuild scope at £600-£1,500. Some are ten-minute changes you can make in WordPress without me.

Landing page design for paid traffic and campaigns

Standalone landing pages — for Google Ads, Facebook campaigns, LinkedIn, email — need different design logic from organic-traffic pages.

What works:

  • Single conversion goal per page (don't compete CTAs)
  • Match between ad copy and page hero (otherwise quality score drops)
  • Above-the-fold form with three fields
  • Social proof in the first scroll
  • FAQ section addressing the buyer's actual objections
  • No header navigation (or muted) so visitors don't bounce sideways
  • Schema for Service or Offer

Landing page builds typically £400-£800 each, depending on length. I'll usually do them in batches of three to five so the design system is consistent.

Maintenance packages — when to choose them over a rebuild

If the site is structurally fine — good platform, good UX, ranking somewhat — you may not need a redesign. You may need ongoing care.

The £40/month maintenance bundle covers:

  • Plugin updates (security and feature)
  • WordPress core updates
  • Backup verification
  • Uptime monitoring
  • Security scanning
  • Ten minutes/month of small content tweaks

The £600/month SEO retainer covers maintenance plus growth work — content briefs, on-page optimisation, ranking reports, monthly strategy calls.

Aatma — a real conversion-led redesign

Healthcare clinic, existing WordPress site, leads stagnant despite local search demand. Diagnosis showed:

  • Local SEO architecture absent (no service area pages, weak GBP)
  • Service pages were thin — under 400 words each
  • No schema beyond default Yoast Article
  • Phone number buried in the contact page footer
  • Mobile conversion path broken

The redesign:

  • Rebuilt with proper service architecture (each treatment got a proper page)
  • Schema added — MedicalBusiness, MedicalProcedure, Physician, FAQPage
  • GBP rebuilt and citations submitted
  • Phone moved to header with click-to-call
  • Real treatment photography replaced stock

Outcomes within five months: local pack visibility for the main treatment queries, organic traffic up year-on-year, enquiries up. Full numbers and methodology in the case study.

Pricing

ServiceApprox price
Free 30-minute diagnostic call£0
UX fix sprint£400-£800
Landing page rebuild£600-£1,500
Full website redesignFrom £2,000
Maintenance bundle£40/month
Ongoing SEO retainerFrom £600/month

VAT additional. Fixed quote on all build work.

FAQs

Is a redesign the answer to my Google ranking drop? Probably not on its own. Algorithm penalties are usually content quality, E-E-A-T, or backlink issues. Run an algorithm update recovery audit before paying for a redesign.

Can you fix a Wix or Squarespace site without rebuilding? Limited. UX and content fixes, yes. Core Web Vitals and schema, partially. Full SEO retrofit usually requires moving off Wix.

How long does a UX fix sprint take? Two to three weeks from kickoff to launch.

Do I need new content for a UX rebuild? Often no — the existing copy can be tightened in place. The single biggest lever is usually structure, not new words.

Get a diagnosis

Free thirty-minute diagnostic call. Honest answer on whether you need a redesign or something cheaper. Message me at Hello@SunnyPatel.co.uk or call 073055 23333.

← Back to website design | Full redesign → | Case studies →

UX changes ranked by enquiry impactThe single-change UX improvements with the highest measurable lift on UK service business enquiry rates. Most are sub-£500 sprints; combined they often outperform a full redesign.UX changes ranked by enquiry impactPhone in header35%Form to 3 fields28%State 'from £' price24%Sticky mobile CTA18%Real photos14%
The UX changes with the highest payback on UK business websites — ordered by enquiry-rate impact.

Get Started

Want a price for your project?

Message me at Hello@SunnyPatel.co.uk or call 073055 23333. Same working day response with a fixed quote and a timeline.

  • Review your current rankings and identify quick wins
  • Audit your biggest technical and content gaps
  • Outline a clear 90-day action plan
  • Answer any SEO questions you have
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